The following terms of trading shall apply to all goods supplied by Latin Patios (referred to in this document as 'The Company') whether manufactured or supplied wholesale.
Prices are accurate at the time of printing but we reserve the right to alter prices at any time without prior notice subject to suppliers, subject to market conditions.
Delivery will be charged at cost where appropriate. Please always check with the sales office when ordering to confirm the amount of any charge, or to discuss our delivery routes.
While we are always pleased to accept verbal orders, these must be confirmed in writing by fax or we cannot be held responsible for discrepancies of any nature. All orders however received will be confirmed to you by our sales office in writing within 48 hours of receipt stating order details, week of delivery and if delivery charges will be levied. This is our understanding of your order and you must notify us immediately of any mistakes, however caused, or we will not entertain claims for discrepancies of any sort. We retain the right to confirm order via email or in writing.
Damaged or missing goods must be reported, in writing, within 24 hours of receipt or credit claims will not be entertained.
If goods are delivered by carrier by signing the delivery document you are accepting that there are no discrepancies or damaged goods. You must either check the consignment thoroughly before signing or sign 'Goods unchecked'. If goods are signed for without comment then it is important to note that Latin Patios will except no claims for damaged or missing goods from that consignment as we are unable to claim insurance ourselves.
Latin Patios reserves title of goods until payment has been made in full. The Company (Latin Patios) reserves the right to recover any goods supplied to the customer irrespective of where the goods are located or on whose premises the goods are located until full payment has been received.
Overdue accounts will be charged interest in accordance with government guidelines as detailed in 'The Late Payment Commercial Debt Regulations 2002' our payment terms are strictly 30 days from receipt of invoice.
Latin Patios will not be held liable for any loss of profit claims resultant from incorrect deliveries or spoiled goods.
Not all the planters we sell are supplied as watertight and if you have any doubt you must check with the sales office at the time of ordering. Even where planters are supplied watertight the onus is on the customer to check this prior to installation on site. Planters can leak on site due to damage sustained in planting, delivery or while in situ and therefore no credit claims for damage to third party property will be entertained by The Company for damage allegedly sustained from leaking planters. The Company will repair free of charge any planters sold as watertight that are found to be leaking prior to planting.
